1. What is iStash?
iStash is an all-new way to Gift your friends and family right from your phone. It's a smart phone application that lets you to choose E-gift vouchers of more than 40+ international brands right from Clothing, Footwear to your favorite pizza. With iStash you can purchase gift cards for your own usage or send gift cards to your friends on Facebook or even to their email addresses.
2. How do I sign up on iStash?
It's a simple and free to sign up on iStash. We just need your email address and a few details to get you started.
3. How do I send a gift card?
Sending gift cards using iStash is simple.
- You need to select the brand of gift card you wish to gift your friend on the iStash store.
- Then choose the value of gift card from the brand that has been chosen and select "Gift This" option.
- You can select the friend you wish to gift from Facebook or manually enter the email address and add a personal message if desired.
- Payment can be done with your credit card or your PayPal account.
Say you wanted to gift your friend Adam with a pair of sneakers, choose a gift card from any of the clothing/footwear brands available or online shopping gift cards in the iStash store. Once you send the Gift, Adam will be notified of the new gift through email.
4. What is the "Celebrate" icon in the home page of the app?
The celebrate option connects iStash to Facebook, so that you can see the list of events for a period of three months and then send gifts to your loved ones on Facebook.
5. How do I send gifts to my friends on Facebook?
Yes, you can send a gift card to your Facebook friends. For this, you first have to link your Facebook account with iStash. Once linked, you can send gift cards to your Facebook friends by selecting them before the payment page in iStash.
6. How are my friends notified when I send a gift through iStash?
Whenever a gift is sent through iStash a email with a unique gift link will be sent to the recipient. They have to follow the link and sign-up or login to iStash to retrieve the gift.
7. Will there be a proof of purchase sent when I send a gift to my friend through iStash?
Yes, the sender will be emailed with a copy of the gift details. Also the sender can see the list of gift cards that are sent under "Receipts" menu in the app as well as in the web after login using the credentials.
8. Is it secure?
The entire payment process is secure as it uses a highly secure payment gateway. All sensitive details are not exposed to application.
9. Whom do I notify in case of an issue?
In case of any issues with purchasing, sending or redeeming gifts on iStash, Drop a note to
support@istash.com with your user id, the details of the purchase and the recipient information. This mailbox is monitored 24 hours a day and someone from our team will reach out.